Listen first, build with the people closest to the problem, and measure what actually matters.
[How clients and colleagues experience working with you: approachable, easy to talk to, community-rooted, careful with evidence. Add two or three short principles in your own words.]
In an under-resourced public school, one conversation changed a student's direction. Across 400 students, dropout fell by 45%.
A state policy change shrank who qualified for a refugee workforce program. Here's how the program grew anyway.
A small pilot with Bloom Energy, a few barriers no one had planned for, and what happened when all three interns stayed.